Walmart Reviews

Walmart has an overall rating of 4.7 based on 44 reviews. Customer feedback on Walmart is mixed: Walmart reviewers highlight positive aspects like wide product selection, competitive prices, convenient online shopping, fast delivery options, which strongly appeal to budget-conscious shoppers, busy families, online bargain hunters. However, Walmart is often criticized for its website navigation issues, occasional stock shortages, customer service challenges, delivery delays.

4.7/5.0

44 reviews

5 Stars

19

4 Stars

5

3 Stars

1

2 Stars

0

1 Star

0

All Walmart Reviews (44)
angel.Craig
May 29, 2026
"Coupon worked, just had to try twice"
I used a promo code on walmart.com while ordering some groceries and a few household things. It did work in the end, but the checkout page refreshed and made me type the code in again, which was a little annoying.

I had checked support info and it was basically like, “if the code doesn’t stick, try re-entering it before placing the order,” so that’s what I did. I still saved a few bucks, so no major complaints, but it would’ve been a 5-star experience if the coupon box wasn’t so glitchy.
BARBEAU
May 18, 2026
"Pretty Good Selection Overall"
I was able to find most of what I needed, which was great. A few of the brands I usually look for weren’t available, but my gut says it’s still a place worth checking out again.
katesimmons2225
May 04, 2026
"The pharmacy staff was really nice and..."
The pharmacy staff was really nice and they got my refill right, which I apprciated. I did end up waiting a little longer than I thought I would, but overall the service was good and I’d go back
THOMASON
May 02, 2026
"Pretty solid compared to most deliveries"
My order showed up on the day it was supposed to, maybe a few hours later than I expected, but nothing to really complain about. Tracking was easy to follow, which is more than I can say for some other deliveries I’ve had. The box looked a little rough when it got here, but everything inside was totally fine. Overall, I’d give it 4 stars, not amazingly fast or anything, but definitely solid compared to the usual delivery experience
Sybil_german73
April 20, 2026
"Got my order way faster than…"
Got my order way faster than I expected!!! Everything showed up just fine and I didn’t have any issues at all!!! Really happy with the experience!!!
florene2000
April 09, 2026
"Feels like my account is safer now"
Well... I feel a lot better having login alerts turned on. They helped me notice something weird quickly, so I could take care of it before it became a bigger issue
JACKSON
March 04, 2026
"I ordered this from walmart.com the product..."
I ordered this from walmart.com the product details were actually correct. The size, color, and everything included in the box matched what was shown on the page, so there weren’t any annoying surprises. The shipping info was clear too, which I always appreciate. It was so much easier than some other orders where... Anyway, really happy with it. 5 stars from me.
DavidYoung_18
February 18, 2026
"Customer Service Actually Saved My Day"
I had an issue with my pickup order and thought it was going to turn into a whole disaster, like I was already mentally preparing for chaos. But the lady from customer service was super patient and got everything fixed way faster than I expected. I even got my refund the same day, which felt like a small miracle. Happy with how it all turned out!
hello_joyce838
February 08, 2026
"Pretty reliable shipping so far"
I’ve been ordering from walmart quite a bit lately, the shipping has been consistent. I don’t want to say it’s perfect every single time, but when it gives me a delivery date, it usually ends up being right. If it says Friday, it’ll either show up Friday or sometimes even a day early. The boxes have been in decent shape too. Nothing fancy, but everything gets here fine, and that’s really all I’m looking for.
adam.Riston
February 01, 2026
"Packed Really Well!"
My order arrived in great shape! The box was clean, not crushed at all, and the tape was still sealed tight. Nothing was leaking or rattling around inside either. i’m really happy with how well it was packed, no complaints from me!
BonnieHollifield_85
January 30, 2026
"Helpful swap, but still a bit annoying"
They were out of the yogurt I ordered, which was a little frustrating, but they swapped it for a bigger pack and kept the price the same. I appreciated that a lot because it saved me from having to make another trip. Not perfect since the item was missing in the first place, but they handled it well...
JaimeTasker_06
January 25, 2026
"Not gonna lie, I found everything quick…"
Not gonna lie, I found everything quick today and it made the whole trip super easy.
thomasblazejewski8769
January 20, 2026
"Pretty Smooth Overall"
I wasn’t exactly expecting anything special, but the seller did a solid job. The order shipped on time, the tracking worked like it should, and the item showed up as listed. Nothing really stood out in a huge way, but I had no problems, so I’d probably order from them again.
LAWRENCE
January 13, 2026
"Easy grocery pickup"
I ordered my groceries through the app and it wasn’t no big hassle at all. Everything was easy to figure out, and the pickup went smooth enough. I’d probably use it again.
MAREZ
January 11, 2026
"Canceling my order was surprisingly easy"
I was a little worried I was going to get the runaround or end up being fooled somehow, but canceling my order was really simple. They handled it quickly, and my money came back without any hassle
nicole_Stegmann90
January 09, 2026
"Easy checkout"
I paid for my order on walmart.com and it was super easy. The checkout page loaded fast. My card went through right away. I got the email quick too. No hassle at all.
Irene-hollendonner
December 28, 2025
"Better Than Expected"
Picked this up from Walmart the quality was better than I expected. It feels solid, looks just like the pictures, and I didn’t notice any weird defects. Any worries I had about it being cheaply made were totally avoidable in the end. Happy with it overall.
DoreneWright
December 27, 2025
"Just a quick heads-up for anyone wondering…"
Just a quick heads-up for anyone wondering: I got exactly what I ordered and didn’t run into any issues at all. Everything showed up as expected, so nothing to warn about except that it was a smooth experience.
DebraHans_86
December 25, 2025
"Good prices, but I like things to be quick"
I order from walmart online often because the prices are usually better and shipping is simple. I don’t have a lot of patience for hunting around or waiting forever, so it’s nice when I can just grab the regular stuff my family needs and be done with it. Overall, it’s a good value and convenient.
hello_virginia456
December 16, 2025
"Walmart+ has been really convenient"
I’ve been using walmart+ for a bit, the free delivery has been super handy. It saves me time pretty much every week, especially when I don’t feel like making an extra trip. I’d definitely recommend it if you order from walmart often.

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Walmart Q&A

I have an item at walmart that was purchased ship to store but no longer want, i tried to cancel prior to delivery. how do i go about returning it if i haven't picked it up?

WilmaHarper
August 16, 2021

“If you don't pick it up within 7 days, Walmart will cancel at their end. It happened to me so I know firsthand”

If anyone has successfully ordered from walmart.com , kindly share with me the type of credit card you use or which bank issues your credit card

DaleCole
October 10, 2021

“Ive shopped online an Ive had some good experience with ordering using my cards. Ive used visa and mastercard prepaid and check cards. But if you're gonna do a refund online it takes longer for your funds to be back into your account if using an prepaid instead of an check card. Check cards are easier to verify that's why it takes less time to refund.”

Walmart.com hang up on walmart . help me with issue with walmart .who can help

Why were there no registers open today at walmart 2152 in albany ny? there were lots of employees wandering aimlessly around the store...

RicardoJones
November 10, 2021

“Not just your store. I live in Memphis, TN. An I swear every Walmart Store that I enter has so many customers plus employees, but at check out lines there is only one or two lines open. And the lines are over fulled. Why is that when you have an full staff available and about six or ten employees are standing at check out stations talking about what happened last night and yesterday at their home or party. When their are open stations that can be checking out customers. That make me not want to shop at Walmart is because of people are getting paid just to walk around and ignore the customers. And when you do finally receive some help they have know clue on how to help or get the line moving faster.”

Oh! i wasn't aware the walmart did a price match. does their price match guarantee specify the time limits? i would say that they were right in not matching the price as prices can change so much from day to day. as well i think it's hard for large corporations to do what you suggested they do - because if they do it for one person, they'll feel they have to do it for everyone.

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