No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Walmart via phone. Our aim is to assist you in efficiently locating the phone number of Walmart and address any concerns or inquiries you may have about your Walmart purchases. We understand that waiting on hold for extended periods to inquire about your order on Walmart can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Walmart representative once you've reached them. By following our step-by-step guide for contacting Walmart customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Walmart representative assist you more effectively. We also provide guidance on how to ask the Walmart representative for assistance, as well as how to follow any instructions provided by the Walmart representative.

With this information, you can reach out to the Walmart customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Walmart purchases.

Walmart Phone Number

Toll-Free Number:

800-925-6278

Current wait: 38 mins (33m avg)

Hours: 24 hours, 7 days

Best time to call: 8:15am

Customer Service Phone Number:

  • (877) 968-6391

    Walmart Product Care Plan

  • (800) 966-6546

  • (800) 571-1376

    Vanilla Visa Gift Card

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Contact Walmart via Social Media:

They are facing similar issues just as you are…

Check out if you can find the solution you need.

What happened: I’m tryna activate my Walmart card but I can’t cause it’s block which they told me too send a copy of my drivers license which I did so but they still ain’t unblock my card and I need my money now.

What happened: The problem: Did not Ok Walmart plus charged need to talk to someone righ try now

What happened: I got fired like * years ago and got put on the non hire list and want to know why and how I can get hired in again

What happened: I don't know what is going on with my Online Delivery Order. I had checked my order out , N it showed that it was confirmed for today from *-*. Afterwards it showed that that reservation expired. I changed the time to *-* and checked out again. Yet it hasn't been delivered, N once again, when I checked the website at *:** it says reservation expired, continue to checked out button is at the bottom. I can't find my order number. *The automatic service beyond *****, and every page I went to had false info and the call back page didn't work either. *I'm sorry but this is ridiculous N extremely bad service. Those automative services ***** *** N companies don't realize just how many customers they lose just because of the same thing I'm dealing with right now. When people have to call because of an ISSUE, they want to immediately hear a real person on the other line. This **** has taken Time away from me, when I need to be taken care of my stuff scheduled for today. N then if I can't get this resolved N get my groceries, is really going to hurt because I literally have nothing left. *Please take care of these Issues MAINLY getting my ordered delivered.

What happened: I was trying to do something, and ran into a problem.

What happened: My debit card was compromised * weeks ago.i called * times and nobody could tell me if they cancelled my card or sent a new one.ive been waiting * weeks for a new card.ive waited on the phone for * hours total.i need a new card.please help me.thank you.donald miller

What happened: Absolutely terrible humiliating experience trying to check out in store. I was unable to access my EBT card in Walmart pay. This is a corporate level decision that makes zero sense. It's frustrating, humiliating, and now at least ** other people now know my private struggle with poverty. Absolutely unacceptable. I. An use every other type of payment in store using Walmart pay except EBT? Why is it designed this way? We should still have to input our PIN to complete the transaction. There is no other reason except poverty shaming. Walmart should be ashamed of intentionally setting it up this way. *Don't even try to tell me the company isn't aware of the problem. From the response I received from the manager on duty, this is a design feature, not a bug, and is well-known to the company.*If you don't want a huge PR mess on your hands, escalate this immediately to upper management to be fixed right away.*I am about to call the news with this story.*I had to put almost everything back.*Plus I had to pay out of pocket for the items I had to purchase today.*I cannot possibly be the only person this has happened to.*The company needs to make this right.*Immediately.

QA

How to contact Walmart by phone?

To contact the Walmart customer service by phone, you can follow these steps:

  • Look up the phone number of the Walmart customer service. The phone number is listed on walmart.com. Or check out the Walmart phone number page on WorthEPenny.

  • Dial the Walmart phone number 800-925-6278.

    Hours: 24 hours, 7 days

    Best time to call: 8:15am

  • Wait for an answer: Once the call is connected, wait for a Walmart representative to answer on the other end.

    Average wait time: 33m

  • Identify yourself and state your reason for calling the Walmart representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Walmart to help them assist you.

  • Ask for assistance: Ask the Walmart representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Walmart needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Walmart representative: After you have received the assistance you need, thank the Walmart representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Walmart, you can follow these steps:

  • Dial the Walmart customer service phone number 800-925-6278, which can be found on the Walmart website or in your order confirmation email form Walmart. Or check out the Walmart phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Walmart. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Walmart representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Walmart representative.

  • If the system still doesn’t connect you to a Walmart representative, stay on the line without pressing any keys. Walmart will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Walmart.

  • Once you reach a live person, explain your issue and provide any relevant information about your Walmart order. The Walmart representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Walmart website. This may allow you to connect with a Walmart representative more quickly and efficiently than calling.

QA

Any tips for calling Walmart customer service?

When calling Walmart customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Walmart account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Walmart representative without any disruptions or background noise.

  • Be polite and respectful to the Walmart representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Walmart.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Walmart representative address your concern.

  • If the initial Walmart representative is unable to resolve your issue, politely ask to speak with a supervisor from Walmart or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Walmart representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Walmart after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Walmart customer service.

QA

What can I do If I am unhappy with my call to Walmart?

If you are unhappy with your call to Walmart customer service, there are several options you can try:

  • Call again: Try calling Walmart customer service again and speak to a different Walmart representative. Sometimes a different Walmart representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Walmart representative, you can ask to speak with a supervisor from Walmart or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Walmart may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Walmart customer service through other channels, such as email or chat. You can also explore the Walmart Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Walmart service, you may want to consider other options such as returning the product you bought on Walmart or filing a complaint with a consumer protection agency.

QA

How do I contact Walmart via live chat?

No, Walmart hasn’t provided any live chat service currently. While live chat support is not currently available, Walmart offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Walmart customer service by phone, email, or social media. Phone support is available during 24 hours, 7 days, and customers can expect a prompt response from a Walmart representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Walmart.

QA

How to contact Walmart via social media?

You can contact Walmart via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Walmart via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Walmart official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Walmart, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Walmart. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Walmart social media team.

Please note that the social media accounts of Walmart are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Walmart for certain issues. For urgent or complex issues, it's recommended to contact Walmart customer service via phone or chat for more personalized assistance.

QA

Does Walmart have an email? How to contact Walmart customer service by email?

Yes, to contact the Walmart customer support by email, follow these steps:

  • Go to walmart.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Walmart and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Walmart order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Walmart order number or username.

  • Once you have completed the email, click send. You should receive a response from the Walmart customer support team within a few business days.

QA

What is WorthEPenny's relationship to Walmart?

To put it simply, WorthEPenny is an independent third-party website that is not related to Walmart. WorthEPenny provides free tools and resources to assist customers in reaching Walmart customer service more efficiently, such as the Walmart phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Walmart, as well as forums where Walmart customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Walmart, it is not associated with or endorsed by Walmart.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Walmart official app or the Walmart company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Walmart trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Walmart. All references by WorthEPenny to third-party trademarks like Walmart are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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